Refund policy
At Clingify, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.
Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
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The item must be unused, in the same condition that you received it.
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The item must be in its original packaging.
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Proof of purchase (order number or receipt) is required.
Items returned without meeting these conditions may not be eligible for a refund.
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return once opened or used.
Clearance or final-sale items are non-refundable.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved:
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Your refund will be processed to your original payment method.
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Processing time typically takes 5–10 business days, depending on your bank or payment provider.
Shipping costs are non-refundable unless the item arrived damaged or defective.
Exchanges
We replace items only if they are defective or damaged.
If you need an exchange for the same item, contact us first using the details below.
Return Shipping
Customers are responsible for return shipping costs unless the product is defective or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos of the issue so we can resolve it quickly.
Contact Us
If you have any questions about returns or refunds, please contact our support team:
Email: contact@Clingify.shop
Phone: (509) 514-7538
We’re always happy to help and will do our best to make things right.